facebook plugin doesn't function ...August 04, 2016

moinebs wrote:
-------------------------------------------------------
> I'm from Tunisia
and
> Any suggestions ?!

Salut

You have only given two sample links,
and when asked for more, you actually repeated
those two already posted in your original post....

https://www.facebook.com/zuck/videos/10102866910495181/

https://www.facebook.com/messenger/videos/963404803779200/

Those two facebook videos do play fine in latest
Mozilla Firefox browser (v48.0.1) and when the links
are tried in FRD with latest "facebook" plugin v1.1.12,
they both start fetching fine, without loggin' in, see attached proof...

You have only provided screengrabs,
which in actuality tell us very little, apart
from the fact you are having a very long
download queue!
This is not the proper way to report an issue;
see Reporting problems with a plugin

As I have written recently:
1. Post full FRD app.log
2. Post in the body of your message any
additional info that would help the devs, e.g.
a) OS version
b) JRE (with details about installed - or not - UnlimitedJCEJDK files)

If you are unable to play those videos in a browser,
then it's futile to try FRD to download...
Does your (Tunisian) government block facebook,
by any chance?
If the videos you are after are geo-blocked
(tong2shot's hypothesis), do they show a message
(e.g. not available in your region)?

If the videos do play fine, then there's something
wrong with your FRD setup; start a new FRD session
with only one queue item, a problematic facebook link;
post app.log and I'm sure the devs will take it from there...

How to post app.log:
1.After your one and only facebook link fails,
don't exit FRD but from the menu choose:
Help -> Browse to log file
2. Exit FRD but DO NOT RESTART IT!
3. Attach file app.log to your post
(you may wish to edit out your computer
user account's name, BUT ONLY THAT!)

Hope I've helped!

Thank you my brother,
all facebook videos do play fine in latest Mozilla Firefox browser (v48.0.2). there are no problem to stream facebook videos that I could not download it using FRD (with latest "facebook" plugin v1.1.12).
Note: I download all previous videos using another program without any problem.

answering to questions:

-Does your (Tunisian) government block facebook,
by any chance?
not at all

-If the videos you are after are geo-blocked
(tong2shot's hypothesis), do they show a message
(e.g. not available in your region)?
no, there are no problem to stream facebook videos using Mozilla Firefox browser.

-Additional info that would help the devs

a) OS version: windows 7 64bit
b) i have the latest Java Version 8 Update 101.

i will post some example with full FRD app.log

Example 1

Quote

https://www.facebook.com/ABCNews/videos/10154715508898812/

Example 1

Quote

https://www.facebook.com/ABCNews/videos/10154715508898812/

Example 2

Language: SQL
https://www.facebook.com/Foot.Official.Page/videos/10153738520256828/

Example 3

Language: SQL
https://www.facebook.com/Mofa.Japan.en/videos/1250542254996872/

Example 4

[www.facebook.com]

All the provided sample links work fine for me.

I just released plugin v1.1.13 that add additional info to app.log in case of error.

Please disable facebook account for the plugin by deleting "plugin_FaceBook.xml" for the time being. And attach app.log if the error still occurs.



Edited 1 time(s). Last edit at 09/03/2016 12:48PM by tong2shot.

hello bro!

i just delet "plugin_FaceBook.xml"



then i download the latest "facebook" plugin v1.1.13. Unfortunately, i still have the same problem!