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BBC iPlayer - some programmes not downloading fully
May 05, 2017 11:27AM
Hi

There seems to be a problem with BBC iPlayer that I haven't seen before.

SOME but not all programmes posted in the last couple of days aren't downloading properly.
Only a tiny fraction of these programmes are coming down before the download is marked by FRD as COMPLETE.

Examples of the problem links:
[www.bbc.co.uk]
[www.bbc.co.uk]

in those two links only about 260 KILObytes- each is being downloaded - a normal episode is over 700 MEGAbytes. This is despite the programmes playing normally in iPlayer.



As a comparison, an edition of the same programme from the day before still downloads properly:
[www.bbc.co.uk]


If it helps to diagnose the problem, here are a couple of other comparison programmes - also new ones from the last couple of days - which are still downloading normally at present,

[www.bbc.co.uk]
[www.bbc.co.uk]


My FRD and the plug-ins are up to date.
If there is any other info I can give you, please let me know,

Thanks again for a great piece of software.
Regards
Re: BBC iPlayer - some programmes not downloading fully
May 07, 2017 11:34AM
Hi,

BBC plugin v1.3.1 works fine for me, with this plugin settings:
Quality: 360p
RTMP port: 1935
CDN: either Akamai or Level3

I was able to download ~3MB from each problematic links as test.

Can you post your plugin settings?
Re: BBC iPlayer - some programmes not downloading fully
May 08, 2017 03:07PM
I have the same problem. There is a BBC, Antiques Roadshow, which until today has downloaded perfectly with Quality - Highest available, RTMP=1935, CDN Akamai

This one fails repeatedly with only 0 bytes downloaded!

[www.bbc.co.uk]

thanks!



Edited 1 time(s). Last edit at 05/08/2017 03:09PM by bwims.
Re: BBC iPlayer - some programmes not downloading fully
May 10, 2017 12:45PM
I have the same problem here ,too.
while downloading this
[www.bbc.co.uk]
after trying preferred qualities of 480p and 360p,the file stopped coming when it was 55m.
Hoping this can be taken care of .
Re: BBC iPlayer - some programmes not downloading fully
May 10, 2017 02:09PM
Hi
Thanks very much for the reply and apologies that I've been away for a couple of days.

My settings are:
BBC plugin v1.3.1
Quality: Best Available
RTMP port: 1935
CDN: Akamai

Thanks again
Re: BBC iPlayer - some programmes not downloading fully
May 10, 2017 02:21PM
PS I've just tried changing my quality to 360p, like yours, and still have the same problem.

Regards.
Re: BBC iPlayer - some programmes not downloading fully
May 11, 2017 01:00PM
Thanks for the reports. Please try plugin v1.4.0. The new plugin supports HDS, and HDS has higher priority than RTMP. I can't get RTMP works, but fortunately all samples that I tried support HDS.



Edited 1 time(s). Last edit at 05/11/2017 01:02PM by tong2shot.
Re: BBC iPlayer - some programmes not downloading fully
May 11, 2017 04:59PM
Hi
I've just tried plugin v1.4.0 with the original problem files and it seems to be working perfectly.
Thanks very much for your help,

Regards
Re: BBC iPlayer - some programmes not downloading fully
May 11, 2017 05:15PM
That works for me! Many thanks indeed!
Re: BBC iPlayer - some programmes not downloading fully
May 11, 2017 06:05PM
Thanks for fixing it so quickly. I came back to this forum to find out what was happening when BBC downloads stopped working.

BTW, the BBC website says that users will have to log in to view "soon". I assume that another update will be needed then?
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