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ITV.com Plugin Not working

Posted by sdroffey 
ITV.com Plugin Not working
June 14, 2018 11:49AM
Hi All,

The ITV.com plugin is no longer working for me.

The 'Est.Time' does the 'Waiting' and then 'Getting', it recognises the 'Service' as 'ITV', and gets the correct program name, but then comes up with 'ERROR - Cannot download from service'.

An example of the program I'm trying to download is [www.itv.com].

Can someone investigate?

Thanks,

Simon
Re: ITV.com Plugin Not Working
June 20, 2018 10:46AM
Hi All,

Is anyone looking at this one? Can anyone else download from ITV.com?

Thanks,

Simon
Re: ITV.com Plugin Not Working
July 09, 2018 11:01AM
Hi,

Can someone let me know if this is being investigated?

Many thanks,

Simon
Re: ITV.com Plugin Not working
July 24, 2018 06:49PM
It is difficult for me to debug this issue as I'm not based in the UK and ITV is not available here. Could you attach the log file after this error? You can find the log from Help > Browse to log file.
Re: ITV.com Plugin Not working
July 25, 2018 02:46PM
Hi,

I've just tried to download this program [www.itv.com], and got the same 'ERROR - Cannot download from service' message. The log file is attached, it doesn't appear to say much.

Regards,

Simon
Attachments:
open | download - app.log (251 bytes)
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