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Downloads shutdown if surfing in Internet
October 17, 2013 11:15PM
I cope with a limitation at using FRD... The download process is broken when I have to access most of sites in Internet, it does not matter if I use Internet Explorer or Firefox.

Should I enable any option in the program's configuration? Or is it really a program limitation?

I will be very thankful if somebody helps me to solve this issue. And I present my apologies (in advance) for my broken English.

Thanks for your attention!

Best regards!



Edited 1 time(s). Last edit at 10/18/2013 09:28AM by Vity.
Re: Downloads shutdown if surfing in Internet
October 18, 2013 09:27AM
This doesn't happen to us. We can browse web sites normally even while downloading.

Is there something in your log file after an error? (Help > Open log file)
Re: Downloads shutdown if surfing in Internet
October 18, 2013 11:17PM
Thanks for your answer.
I will post the log error when it happens again.
Please do not close this topic for the time being.
Re: Downloads shutdown if surfing in Internet
October 20, 2013 04:06PM
Hi!
I got the problem again and I saved the log file, with the error.
I hope you may help me, because I need to work on the computer and downloads are broken if I use Internet.
Thanks!
Attachments:
open | download - app.log (4.4 KB)
Re: Downloads shutdown if surfing in Internet
October 20, 2013 05:10PM
Unfortunately this "java.net.SocketTimeoutException: Read timed out" error means a generic connection issue, which we can't do anything about.

The default timeout is 120 seconds, which should be enough for practically anything.
Re: Downloads shutdown if surfing in Internet
October 20, 2013 09:59PM
Thanks for your answer.
So, nothing can be done.
And it is a pity, because besides waiting 120 second to resume a download, some services understand that I will proceed a new download and I have to stand the waiting time -- sometimes a hour.
Anyway, thanks for everything!
Best regards!
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