FreeRapid Downloader - Bugs&Features

Feature Requests

You can post them in issue tracker

Troubleshooting

1. Check following section Main known problems and limitations - for already known bugs and limitations first
2. Have you tried to application turn off and on again? :-)
3. Check issue tracker for possible new known bug
4. You can try to delete configuration files
5. Run application in debug mode:
Windows OS: frd.exe --debug
Linux/MacOS: java -jar frd.jar --debug
6. Report problem

Main known problems and limitations

Problem: Application will not start if it's placed on the path with special characters like '+' or '%'
Solution: please move application to another location without such characters

Problem: ESET "Smart" Antivirus on Windows OS blocks FRD to start
Solution: make correct settings of your antivirus program or run FRD this way:
frd.exe -Doneinstance=false
More information about this problem you can find in forum.

Limitation: Always close FRD properly otherwise you can loose your file list (eg. Windows shutdown with force option...)

Problem: Selection from "top to bottom" in the main table during dragging while downloading partly disappears :-(
Solution: select table rows by ctrl+mouse click or select items from bottom to top
Fixed since 0.83beta3

Problem: Substance look and feel throws org.jvnet.substance.api.UiThreadingViolationException:
Component creation must be done on Event Dispatch Thread
Solution: ignore this exception in the app.log

Problem: FRD can't update plugins - Access denied on Windows Vista/7 if FRD's directory is placed in Program files directory
Workaround: Run FRD as administrator
Solution: Upgrade to version 0.83 rc (or higher) and either move FRD to another directory or run FRD as administrator (right click->Properties->Run as administrator).

Problem: Splash screen blinks for some time on start - Windows
Solution: Unknown.

Problem: FRD can't connect to the servers at all if there is set proxy in the Internet Explorer
Workaround: Disable Internet Explorer connection proxy settings. Tools->Internet Options→Connections→LAN Settings - uncheck Use proxy Start FreeRapid again and set proxy manually in FreeRapid's Connection Settings.
Solution: Upgrade to version 0.8 (or higher).

Problem: java.lang.UnsupportedClassVersionError exception
Solution: You are using old Java version, you should use Sun Java version 6 or newer

Problem: java.lang.IllegalStateException - Cannot open system clipboard
Solution: Unknown - Maybe the cause is MS Outlook?

Problem: IllegalArgumentException: 53687091 incompatible with Text-specific LCD contrast key
Solution: Fix your registry settings, please see forum thread

Problem: DirectoryChooser throws java.lang.InternalError or freezes on Win Vista (64bit)
Solution: ignore this exception in the app.log

Problem: java.lang.ClassCastException: java.awt.TrayIcon cannot be cast to java.awt.Component
Solution: ignore this exception in the app.log

Problem: Windows tray icon disappear when explorer.exe crashes
Solution: unknown

Problem: Linux users reported not showing icon in tray on Linux
Solution: the only one known solution for this problem could be an upgrade JRE to version 1.6.0_10-rc or higher

Bug report

If you see a bug, please do not assume that i know about it. Let us know as soon as possible so that i can fix it before the next release. Since my resources are limited, i can not backport bug fixes to earlier releases.
To report a bug, you can use the issue tracker (preferred), project forums or my personal e-mail.

Please report your JRE and OS version and attach file app.log (which is located in FreeRapid's folder).
It can help us to recognize a problem. You can also help us if you run application with --debug parameter.
We ignore simple reports like "I cannot run FRD. What should I do?". Describe your situation and application behaviour.

issue tracker: http://bugtracker.wordrider.net/
forum: http://wordrider.net/forum/list.php?7
mail: bugs/@/wordrider.net (your mail can be caught by spam filter, so this way is NOT preffered!)