FreeRapid Downloader - Plugins
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How to report problems with plugin
If the plugin is marked as not working, we already know about the problem, otherwise please go to forum and report this:
- your FRD version,
- your plugin version (please see Options -> Preferences -> Plugins - Settings),
- describe problematic behaviour,
- provide download links you have problem with.
- you can help us if you attach app.log file, which is placed in FRD directory
Before you ask for help or you will ask for something
- Don't forget to check you are using the latest version of the plugin in the latest version FRD (we don't support old versions)
- Check also your firewalls and anti-viruses in cases of error like "unable to find host" or "service connection problem"
- We ignore simple sentences like "plugin XY is not working" (we usually delete them without warning).
- We cannot fix something, what is not reproducible for us. Give us more info and details about problem.